Social Media Consulting, Kevin Gottlieb

Engagement

Strategy

Brand Monitoring

Social Media Metrics

The BIGGEST mistake that many brands are making with social media is that they are only posting information and not interacting with fans. Companies are involved in social media to get the word out to consumers and fans. Engagement is key to have a worthwhile Social Presence. Asking fans questions, posting brand trivia, showing behind the scenes material of your company ect. As a social media manager, I will engage with your audience in an authentic and captivating way.

In order to get an understanding of what consumers think of your brand, it is important to monitor what your fans and customers are saying about your products. I have found the best way to handle social media feedback is to respond to fans that take the time to write something about your brand whether positive or negative. Social Media can change the way customers feel about your products or service..

Along with posting strategic content, I provide the service of performing in-depth analysis of your Facebook Fan Page's Facebook Insights which analyzes your Facebook Fan Page's audience, volume, content, engagement trends and much more. The analysis will also include Twitter by looking at the insights of location, influence, behavior, and interests of followers.